Homeowners Associations (HOAs) and other multi-family management companies often represent a large and diverse group of residents, each with a vested interest in how their shared spaces are designed and maintained.
While working with an HOA on design and renovation can present unique challenges, it also offers an opportunity to create spaces that serve entire communities. At PSP Design Co., we have learned a few key lessons to help navigate the process with clarity, collaboration, and creativity.
Control the Message
Communication is everything when it comes to HOA projects. Because these spaces belong to many, it is essential to keep everyone informed from the start. Feedback is inevitable, but you can get ahead of it by defining a clear communication plan that outlines how updates will be shared and how residents can contribute their thoughts. Consider a dedicated channel for feedback so everyone feels heard without derailing progress.
Equally important is clarifying who makes final decisions and when. Establishing a sign-off process and timeline early in the project prevents confusion and keeps tasks moving smoothly.
Design for the Building
In HOA projects there are many voices and even more opinions. Using the building architecture, history, or other "sense of place" helps establish a common vision that can guide decision making. Not everyone will love every choice, and that is okay. The goal is not perfection, it is progress. Focus on creating a design that serves the majority and enhances the building as a whole.
When we design for shared spaces, we prioritize timeless palettes, durable finishes, and thoughtful details that add long term value. We often encourage clients to vote on key elements or review partial design options to build consensus along the way. Remember, do not let perfect be the enemy of great.
Prepare for High Traffic
Shared areas experience constant use, which impacts both design and logistics during construction. Plan for work schedules that minimize disruptions and communicate alternate routes to residents, delivery teams, and maintenance staff. Keep touch-points frequent, clear, and consistent and by anticipating daily needs, you will reduce frustration and keep projects on track.
Soft Materials Are a Must
For high traffic HOA spaces, durability is non-negotiable but so is comfort. Finishes and fixtures should balance resiliency with warmth, often meeting light commercial standards while maintaining a residential aesthetic. Further, these common spaces are often large and will result in echoing footsteps and traveling voices without proper acoustic dampening. From flooring to fabrics, every choice should reflect how the space will actually be lived in and maintained.
At PSP Design Co., we know that designing for shared spaces means designing for people, a lot of them. With the right balance of communication, collaboration, and creativity, even the most complex HOA project can result in a space that feels cohesive, functional, and beautifully lived in.
Ready to reimagine your community space?
Contact PSP Design Co. to start your next renovation with confidence.